Pay: From $14.00 per hour
Job description:
We’re hiring smart, hardworking, self-managing people. Does that describe you?
Inn The Doghouse , Cleveland Magazine’ s Best of Cleveland recipient, a premier dog daycare, boarding and grooming facility is currently seeking a Receptionist to join our team. This is an excellent opportunity to break into the Animal Care industry. We are seeking an individual that enjoys working in a fast-paced environment, is team oriented and has excellent communication skills with fellow colleagues, clients and the community. Being compassionate and empathetic comes natural to this kind, happy and fun to work with professional. As a detailed and precise hard worker, the right candidate is self-motivated and accepts feedback well. Eager for more responsibility, this self-sufficient multi-tasker is also calm and smart. We provide ongoing education in best practices of Animal Care and Dog Communication, and advancement opportunities for motivated individuals.
Job Responsibilities include, but are not limited to the following items:
- Greet and engage with clients during check-in process
- Facilitate pets going into daycare, boarding or grooming
- Provide excellent customer service while communicating policies and procedures to clients
- Handle inbound and outbound calls
- Confidence in collecting and discussing money for services rendered
- Scheduling for Daycare & Overnight guests, Trial Days and Grooming Clients
- Keep lobby, kitchenette and work space clean
- Giving tours of the facility
- Communicating with clients via e-mail
- Updating Social Media
- Communicating with Veterinary Hospitals when in need of medical records
- Enter client information, scheduling and payment in computer
- Upselling of services, accommodations and products
Qualifications:
- Multitasking ability
- Experience in a service industry
- Computer literate
- A genuine love and respect for dogs & cats
- Experience in a fast-paced environment
Physical Requirements:
- Ability to lift food and belongings weighing up to 50 pounds
- Handle animals weighing up to 150 pounds
- Work standing, walking and bending for 6-8 hour shifts
Inn The Doghouse is a fun and enjoyable place to work. Our performance based pay structure, rewards hard working, enthusiastic pet professionals. Team members start with a base hourly rate of $14.00/hour and are eligible for hourly bonuses, based on experience and skill level. After completing basic education, employees are eligible to move to a base hourly of $14.00/hr plus BONUS . Although a Receptionist role, Interested candidates MUST fill out the Dog Daycare application online at: https://petcarehiring.com/innthedoghouse/senior-attendant/ so that we can access your animal communication knowledge. All employees must submit to a background check. We look forward to meeting you!
Job Type: Full-time
Benefits:
- 401(k) matching
- Dental insurance
- Paid time off
- Professional development assistance
- Vision insurance
Experience:
- Receptionist: 1 year (Required)
Ability to Commute:
- Lakewood, OH 44107 (Required)
Work Location: In person
