About Us:

At Room For Paws Pet Resort, our mission began as a vision to provide a safe, environmentally healthy, and nurturing facility where we enhance the quality of life for pets and their families. Through a customized, enriching, and educational experience for every furry guest, we offer peace of mind to pet parents—so they can enjoy their time away and the moments when they reunite.

Every guest is treated like a member of our own family. We are also deeply committed to building strong relationships within our local community, continuing to grow and serve—four paws at a time.

About the Role:

We are seeking a friendly, organized, and proactive Receptionist with exceptional interpersonal skills to join our team. This role is ideal for someone who thrives in a fast-paced, team-oriented environment, enjoys building genuine connections with both clients and coworkers, and is excited to take on new challenges. This position offers strong growth potential, with opportunities to develop into a leadership role for the right candidate.

Key Responsibilities:

Manage phone calls and reservations with professionalism, warmth, and attention to detail
Check guests in and out; process payments efficiently and accurately
Maintain accurate records for each pet
Assist with dog handling and transport within the facility
Occasionally assist with pet pick-up/drop-off
Deliver a high-quality, upscale customer experience
Collaborate with team members to ensure smooth daily operations and exceptional care

Qualifications & Skills:

Strong interpersonal, communication, and customer service skills
Proven ability to work well as part of a team and contribute to a positive workplace culture
Front desk or receptionist experience preferred
Background in pet care (daycare, grooming, walking) is a plus
Comfortable with data entry and Google Docs
Sales awareness and ability to meet KPIs
Driving experience (van driving is a plus)
Highly organized, adaptable, and a self-starter who embraces new challenges
Must love dogs and enjoy working closely with people
Must have a valid driver’s license and access to a reliable vehicle
Comfortable occasionally assisting with picking up/dropping off pets from the facility

What We’re Looking For:

Someone with excellent interpersonal skills who can build trust and rapport with clients and teammates
A strong team player who takes initiative, ownership, and pride in their work
An individual who enjoys taking on challenges and is eager to learn and grow
Dependable, flexible, and motivated by personal and professional development
Interest in long-term growth opportunities within the company

Schedule:

Availability required Sunday through Saturday
Morning and evening shifts
At least one weekend day required (preferably Sunday)
Weekly schedules are published on Thursdays and may vary

Pay & Benefits:

$18.00 – $24.00 per hour (based on experience)
$2,160 – $3,840 per month
Paid training
Employee discounts
401(k)

We look forward to welcoming you to the Room For Paws family!

Room for Paws jobs

Receptionist