About Us
We are rapidly growing and expanding our services to create the ultimate environment for dogs to thrive. We are guided by the Five Freedoms of Animal Welfare, ensuring dogs are free from hunger, discomfort, pain, fear, and have the ability to express natural behaviors. From day camp and boarding to training, we provide enrichment, therapy, and expert care to improve each dog’s confidence, health, and happiness.
About the Role
We are seeking a reliable and experienced Kennel Manager to oversee daily kennel operations and support our team. This leadership position will guide, delegate, and collaborate with staff across all areas—Daycare, Boarding, Bathing, and Office—ensuring accountability, safety, and excellent care for every pet.
This role is hands-on and grows with you: as you thrive, your responsibilities and opportunities for leadership and development will expand. You’ll work closely with existing management and report directly to the Owner to help shape operations and improve services.
If you enjoy working with dogs, leading a team, and creating a positive environment, we want to hear from you.
Key Responsibilities
Team Leadership & Training
- Train, supervise, and mentor Daycare and Kennel staff
- Set performance standards and monitor adherence
- Foster a collaborative, supportive, and professional work culture
Operational Management
- Oversee housekeeping and maintenance of all facility areas
- Ensure smooth daily operations, monitor supplies, and address facility needs
- Implement and improve operational procedures across all services
Animal Care
- Supervise staff in caring for all pets, maintaining a clean and safe environment
- Keep accurate health and incident records for animals
- Ensure the well-being and safety of pets and staff at all times
Customer Service & Sales
- Maintain high standards of customer service and professionalism
- Give tours, provide feedback, and handle client communications as needed
- Assist with accurate invoicing and client interactions
Ideal Candidate Skills & Experience
- Prior staff management experience (required)
- Previous pet care experience (preferred)
- Comfort working with dogs and cats
- Operationally minded, able to manage tasks across animal care, customer service, and staff leadership
- Strong communication skills, capable of resolving conflicts and mediating staff concerns
- Detail-oriented, safety-conscious, and collaborative
Schedule
- Work hours: Monday – Friday, 9:00 AM – 5:30 PM
- Flexibility to work evenings, weekends, and holidays
What We Offer
- Salary: $45,000 per year
- Performance bonuses available
- Paid Training
- Dental Insurance
- A caring, supportive staff and amazing pets to work with every day
If you’re passionate about pets, leadership, and creating a safe and fun environment for both pets and people, apply today to join the Real World Canine team!
