Company Overview
We are a full-service, state-of-the-art pet care facility in Corpus Christi, TX which was created and designed to provide a home-like and fun environment for pets. We offer lodging, grooming, daycare, and training. We are locally owned and managed with 25+ years of experience in the pet industry. Whether for a day or a whole vacation, each pet's stay is tailored to their needs and preferences.
Job Overview
As the General Manager of Barkaritaville Pet Resort, you are the captain of our ship! You lead our team toward exceptional client satisfaction for both our four-legged guests and their human families—while ensuring strong financial performance and operational excellence.
This role requires a hands-on, proactive leader who can balance people leadership, financial management, and daily operations in a fast-paced, service-driven environment.
Responsibilities
- Provide direct leadership to the management team and indirect leadership to all staff
- Drive maximum client satisfaction while meeting profit and performance goals
- Oversee financial operations, including payroll, cash handling, receipts, productivity, supply costs, and operating expenses
- Analyze staffing needs and plan appropriate compensation and scheduling levels
- Lead hiring, scheduling, onboarding, and training in compliance with company standards and legal requirements
- Develop and coach department managers; foster a positive, inclusive workplace culture
- Anticipate operational challenges and proactively correct system or process breakdowns
- Ensure facility safety, sanitation, preventive maintenance, and security standards are met
- Maintain excellent care standards for pets and exceptional service for clients
- Step in and assist with any role as needed to support team success
Experience
- 5+ years of leadership experience in pet care, hospitality, restaurant, or a related service-focused industry
- Business degree or 5+ years of General Manager–level experience managing revenue
- Proven history of career progression with strong professional references
- Solid understanding of budgeting, forecasting, and cost control
- Knowledge of how daily operations impact profit & loss
- Basic computer proficiency, including Microsoft Office
- Ability to lift 40+ lbs and stand for extended periods
- Must live within 10 miles of the Corpus Christi location
Schedule
- Typically 8:00 AM – 5:00 PM, Monday–Friday
- Holidays and every other Saturday required
- Must be available on-call based on operational needs
What we offer
- $50,000 to $60,000 annually
- Medical & dental insurance
- Simple IRA / 401(k)
- Paid time off
- Employee discounts on products and services
Join us as our General Manager to inspire your team, elevate guest satisfaction, and uphold the highest standards of food safety and hospitality. Your leadership will be instrumental in maintaining our reputation for excellence while fostering a vibrant team environment!