Company Overview

We are a full-service, state-of-the-art pet care facility in Corpus Christi, TX which was created and designed to provide a home-like and fun environment for pets. We offer lodging, grooming, daycare, and training. We are locally owned and managed with 25+ years of experience in the pet industry. Whether for a day or a whole vacation, each pet's stay is tailored to their needs and preferences.

Job Overview

As the General Manager of Barkaritaville Pet Resort, you are the captain of our ship! You lead our team toward exceptional client satisfaction for both our four-legged guests and their human families—while ensuring strong financial performance and operational excellence.

This role requires a hands-on, proactive leader who can balance people leadership, financial management, and daily operations in a fast-paced, service-driven environment.

Responsibilities

Provide direct leadership to the management team and indirect leadership to all staff
Drive maximum client satisfaction while meeting profit and performance goals
Oversee financial operations, including payroll, cash handling, receipts, productivity, supply costs, and operating expenses
Analyze staffing needs and plan appropriate compensation and scheduling levels
Lead hiring, scheduling, onboarding, and training in compliance with company standards and legal requirements
Develop and coach department managers; foster a positive, inclusive workplace culture
Anticipate operational challenges and proactively correct system or process breakdowns
Ensure facility safety, sanitation, preventive maintenance, and security standards are met
Maintain excellent care standards for pets and exceptional service for clients
Step in and assist with any role as needed to support team success

Experience

5+ years of leadership experience in pet care, hospitality, restaurant, or a related service-focused industry
Business degree or 5+ years of General Manager–level experience managing revenue
Proven history of career progression with strong professional references
Solid understanding of budgeting, forecasting, and cost control
Knowledge of how daily operations impact profit & loss
Basic computer proficiency, including Microsoft Office
Ability to lift 40+ lbs and stand for extended periods
Must live within 10 miles of the Corpus Christi location

Schedule

Typically 8:00 AM – 5:00 PM, Monday–Friday
Holidays and every other Saturday required
Must be available on-call based on operational needs

What we offer

$50,000 to $65,000 annually
Medical & dental insurance
Simple IRA / 401(k)
Paid time off
Employee discounts on products and services

Join us as our General Manager to inspire your team, elevate guest satisfaction, and uphold the highest standards of food safety and hospitality. Your leadership will be instrumental in maintaining our reputation for excellence while fostering a vibrant team environment!

Barkaritaville Pet Resort

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