About Us:

At 4 Paws Pet Resort & Activity Center, your dog enjoys expert care, fun activities, grooming, and training—all in a safe, friendly space. While you take care of your day, we make sure your pup has the best one.

Position Overview:

We are seeking a motivated and experienced Assistant General Manager to support the day-to-day operations of our pet care facility. This role is ideal for someone who thrives in a fast-paced, hands-on environment and has a passion for delivering excellent service while ensuring the safety and well-being of animals.

Key Responsibilities:

Assist the General Manager in overseeing all aspects of facility operations
Manage staffing, scheduling, and labor efficiency
Lead by example and help train, coach, and develop team members
Ensure exceptional customer service and maintain strong client relationships
Oversee pet care, including daycare and boarding services
Support front desk operations and administrative tasks
Utilize computer systems, scheduling tools, and social media platforms
Track and manage KPIs (performance benchmarks) to meet business goals
Assist with marketing efforts, including basic video content creation/editing
Maintain a clean, safe, and organized facility environment

Qualifications:

Previous experience in customer service and staff management
Background in dog daycare, pet boarding, or animal handling preferred
Strong leadership, communication, and organizational skills
Experience with front desk operations and client interactions
Sales-minded with the ability to drive revenue and client retention
Comfortable using technology, including social media and video editing apps
Ability to multitask, stay calm under pressure, and adapt in a dynamic environment
Passion for working with dogs and commitment to high-quality pet care

Schedule:

Our facility operates 7 days a week from 6:00 AM to 7:00 PM. This role requires flexibility across morning, afternoon, and evening shifts. The ideal candidate will primarily work closing shifts (4 days per week) and at least one weekend day each week.

Compensation:

$45,000 – $55,000 annually
Paid Time Off
Employee Discount
401(k) Matching
Health Insurance
Opportunities for advancement within a growing company
Ongoing training and professional development

If you’re passionate about pets and have the leadership skills to support a growing team, we’d love to hear from you.

4 Paws Activity Center

About Us

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Assistant General Manager