Demi's Dog House is a premier pet care facility offering boutique dog daycare, cage-free boarding, and grooming services for both large and small dogs. With dedicated indoor and outdoor play areas and 24/7 staffing, we ensure a safe and enjoyable environment for all our furry guests.

As a Supervisor at Demi's Dog House, you will play a vital role in providing exceptional care for our canine clients. Located in a vibrant pet-friendly community, this position is essential to maintaining the high standards of service that our customers expect while ensuring the well-being and happiness of the dogs in our care.

Responsibilities:

Effectively and accurately run the front of the house operations including greeting clients and their dogs, answering phone/texts/emails, booking reservations, explaining policies and procedures to clients, getting new clients registered, creating invoices and processing payments.
Interviewing and hiring new employees; creating the weekly employee schedule.
Supervise Pet Pals as they interact with and manage daycare and boarding dogs to ensure proper dog handling, safety and emotional well being. Oversee enrichment activities for the dogs.
Ensure facility cleanliness inside and outside to maintain a healthy environment and professional and inviting appearance.
Communicate effectively with pet owners regarding their pets’ health, behavior and overall experience with us.
Step in to assist when and where needed such as bathing/drying/brushing in grooming, managing dogs in daycare, feeding, etc.
Support upper management in achieving the company's goals and objectives, core mission and values every day.

Requirements:

Experience in the pet care industry, specifically handling dogs is strongly preferred.
An understanding of animal behavior and general safety protocols.
Excellent customer service skills to interact with pet owners professionally.
Ability to perform physical tasks including standing for long periods, heavy lifting when necessary, quick reaction times and moving fast to address potential issues.
Knowledge of basic pet grooming is a plus.

If you have a passion for pets and want to make a difference in their lives while working in a fun environment, apply today to join the team at Demi's Dog House!

Benefits:

Dental insurance
Employee discount
Flexible schedule
Health insurance
On-the-job training
Opportunities for advancement
Vision insurance

Demi's Dog House jobs

Supervisor, Pet Care Facility

Customer Service Representative