Why Butter’s House?

Founded in 2020 by two experienced veterinary technicians with over 30 years in the animal care industry,
Butter’s House quickly established itself as a trusted leader in pet care.
Backed by industry organizations and supported by glowing reviews, we’ve built a reputation for combining professional expertise with genuine compassion.
Our facility sets the standard for medical-grade safety and security, ensuring pets receive the highest level of care.
We’re more than just lodging and daycare—we provide a safe, happy, and enriching environment where pets can thrive through tailored services and engaging activities.
For team members, Butter’s House is an inspiring place to work. You’ll be part of a dedicated, professional community that values innovation, care, and growth.
Employees love the supportive culture, strong mission, and the chance to make a real impact on pets and their families every day.

Job Details — Client Services Coordinator

Do you love dogs and enjoy working in a friendly, fast-paced environment? We’re hiring a Client Services Coordinator to be the welcoming face of our daycare and boarding facility.
This role is 30–40 hours/week and includes one weekend shift (Saturday or Sunday). Core responsibilities:
Greet clients and pets warmly; create a welcoming lobby experience
Answer phones, reply to emails, and provide accurate service, pricing, and availability information
Manage reservations for daycare, boarding, and enrichment programs; check pets in/out
Process payments, issue invoices, and maintain accurate client and vaccination records
Provide daily updates or report cards at pick-up; coordinate with daycare/enrichment teams
Maintain a clean, organized front desk and lobby
Handle client inquiries or concerns; escalate when needed
Support retail sales, social media updates, and light cleaning tasks as needed

Ideal Candidate

Friendly, organized, and customer-focused with strong communication skills
Comfortable working in a busy, animal-centered environment; dog-handling experience a plus
Reliable, detail-oriented, and able to multitask while prioritizing guest experience
Basic computer skills (scheduling, POS, email); familiarity with pet care records preferred
Team player who supports a collaborative, growth-oriented workplace
We prefer a candidate who can foster strong working relationships
Candidates with a background in solution-based sales are encouraged to apply.

Compensation

Butter's House jobs