Front Desk Receptionist

Labest Pet Resort & Spa • Part-time or Full-time • Edwardsville, Illinois 62025, United States • $15 - $17 / hour • 2h ago

About Us

LaBest Pet Resort and Spa is a family-owned business offering a full range of pet care services, including boarding, grooming, doggie daycare, training, pet supplies, massage therapy, home services, shuttle services, mobile grooming, and educational opportunities for career-minded individuals interested in the pet care industry.

About The Position

LaBest Pet Resort & Spa is looking for friendly, dependable, and organized individuals to join our team as Front Desk Receptionists. This role is perfect for someone who loves both people and pets and enjoys working in a fast-paced, customer-focused environment.

As the first point of contact for our clients, our front desk team plays a vital role in creating a welcoming and professional experience for pet parents while helping ensure the smooth daily operation of the resort.

Schedule

We have shifts available in the morning, afternoon, and evening. Reception staff must be available to work between 7:30 AM and 6:00 PM, including Saturdays.

Key Responsibilities

Greet clients and their pets with a warm, friendly attitude
Answer phones and assist customers with reservations and questions
Check pets in and out for daycare, boarding, grooming, and spa services
Provide clear communication to clients about services and schedules
Maintain accurate records using computer systems
Support daily front desk operations and keep the reception area organized
Assist with light pet handling, such as guiding dogs to designated areas when needed

Ideal Candidate

We’re looking for someone who is professional, dependable, and great with customers. The ideal candidate will have:

Strong customer service and communication skills
Basic computer and typing skills
Previous front desk or reception experience preferred
Ability to multitask in a busy environment
Comfortable handling and walking dogs when necessary
A positive attitude and willingness to help the team

Benefits

$15 to $17 an hour
Paid Training
Paid Time Off
Employee Discounts
Health Insurance

At LaBest Pet Resort & Spa, we pride ourselves on providing exceptional care for pets and outstanding service for their owners. If you’re passionate about animals and enjoy helping people, we’d love to meet you.

Apply today and become part of our growing team!

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