Location: Woofs and Waves - Pet & Aquarium Supplies

Full-Time | 40 Hours/Week | Monday–Saturday

Schedule: 5 shifts/week (8-hour shifts), including closing shifts until 7:30/8pm; set of rotating midweek days off, closed on Sundays

About the Role:

We’re looking for a Sales Floor Lead who thrives in a busy retail environment and loves getting things done. You’ll play a key role in keeping our store running smoothly — leading sales floor, keeping it organized, and ensuring excellent customer experiences. The most important thing we do at Woofs and Waves is we give a damn: about our store, about our customers, and about each other. Our goal is to be THE go-to local pet supply store in the Sioux Falls area.

What You'll Do:

Keep the sales floor operating efficiently, ensuring tasks are completed and team members stay on track.
Hold team members accountable to maintain store standards and achieve goals.
Onboarding and training new staff.
Ensure the sales floor is well-stocked, organized, and visually appealing for customers.
Leading in-store and online orders, ensuring timely pickup and delivery preparation.
Assist management with and lead product check-ins, stocking, and labeling.
Provide top-notch customer service and assist with client communications.
Support social media content creation, store events, and additional tasks to enhance store operations.

Who We’re Looking For:

Someone who cares – We think our customers are pretty amazing and we want to deliver a pretty amazing experience to them.
Leadership skills – You know how to guide a team and keep things moving.
Customer-focused – We believe in cultivating meaningful relationships with our customers, which enhances their shopping experience and keeps them coming back time and again.
Motivated & detail-oriented – You take initiative to maintain high standards.
Priority-Focused Retail Pro – You understand that retail requires switching between customer service, stocking, and other projects without losing focus. Bonus points if you have experience in inventory management and/or pet retail.
Eager to learn & grow – You’re always looking to improve and do your best. There is always something to learn, and we value creativity, curiosity, and feedback as a team.
A team player – We cultivate a supportive, uplifting workplace for all. We don't take ourselves too seriously, but we do take our work seriously. We believe in encouraging and empowering team members to succeed in their role as part of our overall success as a team.

Perks of the Job:

Competitive pay DOE ($17/hr+)
Sundays off + a set of rotating midweek days off
Opportunities for growth, promotion, and skill development
A work environment that cares about you
Employee Discount
PTO from day 1
401k match

Ready to Lead? Apply today and help us create an amazing shopping experience!

About us:

Woofs and Waves is YOUR neighborhood pet & aquarium supply store. We want to be the place that everyone knows and recommends because of the great people and the great products. We believe taking care of each other is the most important thing we do; so, we cultivate a supportive, uplifting workplace where every team member feels seen and valued, empowered to succeed, and embraces their role as part of our overall success.

Woofs and Waves provides equal employment opportunities to all employees and applicants. We are committed to creating and maintaining a diverse, welcoming workplace in which all employees can participate and contribute to the success of the business and are valued for their skills, experience, and unique perspectives. We are committed to making a workplace that does this every day. We believe people should be able to show up to work as the truest version of themselves and be welcomed – unless you aren't a team player, are judgmental, enjoy drama, or are a nincompoop, in which case you need not apply. We are too busy working for our great customers to make time for that.

Job Type: Full-time

Pay: $17.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Retirement plan
Vision insurance

Shift:

8 hour shift
Day shift
Evening shift

Shift availability:

Day Shift (Required)
Night Shift (Required)

Ability to Commute:

Sioux Falls, SD 57110 (Required)

Woofs and Waves

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Sales Floor Lead